Payment & Order booking

  1. Once an order is booked and confirmed by the customer/buyer, it cannot be cancelled or modified if the parcel on route. 
  2. Customers have the option to make a purchase or booking of any Matt wood furniture product from our catalogue by providing a 50% advance payment for bills over 20 thousand and customized orders. The remaining amount can be settled through bank transfer or Cash on Delivery.
  3. The lead time for such purchases can vary between 2 to 3 weeks, allowing for ample time for processing and delivery, it may delayed due to unconditional circumstances.
  4. At the time of delivery, parcels are not allowed to be opened before payment. However, we can definitely provide you pictures or videos of the product upon your request and this can be valid before parcel booking to courier company.
  5. For goods that are considered "made to order" customers are required to pay 50% of the invoice upon booking. The remaining amount can be paid through bank transfer or cash on delivery. Please note that once the order is confirmed, there are no cancellation, exchange, or changes in specifications and size possibilities.